Privacy Policy of Mosher

Effective Date: [Nov 12, 2025]


1. Introduction


Mosher (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with Mosher’s websites, products, and services — including demo and Proof of Concept (PoC) requests.

We comply with applicable privacy laws, including:

⦁ General Data Protection Regulation (EU) 2016/679 (GDPR)
⦁ California Consumer Privacy Act (CCPA)
⦁ Personal Information Protection Act (PIPA) of the Republic of Korea

By using our services or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect


We collect the following categories of information:


(a) Information you provide directly


⦁ Name, email address, phone number, company name, job title
⦁ Information provided through contact forms, demo or PoC requests, event sign-ups, or support tickets
⦁ Feedback, inquiries, or survey responses

(b) Information collected automatically

⦁ IP address, browser type, operating system, and access times
⦁ Usage data such as pages visited, session duration, and referring URLs
⦁ Cookies and similar technologies (see “Cookies and Tracking” section below)

(c) Information from third parties

⦁ Analytics and marketing partners (e.g., Google Analytics, HubSpot)
⦁ Social media or referral partners when you engage through linked channels

3. How We Use Your Information

We use your information to:

Provide, operate, and improve Mosher’s AI-driven financial companion services

⦁ Communicate with you about your PoC or demo request
⦁ Deliver relevant product updates, newsletters, and offers (with your consent)
⦁ Ensure compliance with financial regulations and fraud prevention standards
⦁ Analyze usage trends and optimize the user experience
⦁ Comply with legal obligations or respond to lawful requests

4. Legal Bases for Processing (for GDPR users)


If you are located in the European Economic Area (EEA), we rely on the following legal bases for processing your personal data:

⦁ Contractual necessity – when providing requested services such as PoC participation
⦁ Legitimate interest – for improving products and maintaining communication
⦁ Consent – for optional marketing communications
⦁ Legal obligation – for record-keeping and regulatory compliance

5. Information Sharing and Disclosure


We may share your personal data only in the following cases:

⦁ With trusted service providers and vendors who assist in hosting, analytics, or communications (e.g., AWS, Databricks, HubSpot)
⦁ With authorized partners for PoC collaboration, under strict confidentiality agreements
⦁ When required by law, regulation, or government request
⦁ In connection with a merger, acquisition, or corporate restructuring
We do not sell or rent your personal data.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
For PoC or demo-related inquiries, we generally retain contact data for up to 24 months after the last interaction, after which data may be anonymized or securely deleted.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Under GDPR (EU/EEA):

⦁ Access, correction, deletion, and portability of your personal data
⦁ Right to restrict or object to processing
⦁ Right to withdraw consent at any time

Under CCPA (California):

⦁ Right to know what data is collected and how it’s used
⦁ Right to request deletion or opt-out of data sharing

Under PIPA (Republic of Korea):

⦁ Right to request access, correction, suspension of processing, or deletion of your personal information
⦁ Right to be informed of third-party transfers or overseas storage

To exercise these rights, contact us at privacy@mosher.ai.

We will respond within the timeframes required by applicable law.

8. Security

We use administrative, technical, and physical safeguards to protect your data, including encryption, access control, and regular security assessments.
However, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

9. International Data Transfers

Your information may be processed in countries other than your own (e.g., the United States, South Korea, or the European Union).
When transferring data internationally, Mosher implements Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure compliance with applicable privacy laws.

10. Cookies and Tracking

Mosher uses cookies and similar technologies to improve site functionality, personalize content, and analyze traffic.
You can manage cookie preferences through your browser settings or our cookie consent tool (if available).

11. Children’s Privacy

Mosher’s services are not directed to individuals under 13.
We do not knowingly collect personal data from minors.
If we learn that we have inadvertently collected data from a minor, we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically.
The “Effective Date” at the top will reflect the latest revision.
Material changes will be communicated via website notice or direct email when applicable.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Mosher Privacy Team

📧 data@mosher.ai